Senior Quality Engineer - $85k-$95k

Establish and maintain strong customer relations and ensure customer satisfaction. Have a thorough understanding of customer expectations and coordinate the internal effort to meet those expectations.

Responsibilities

• Responsible for customer interfacing on quality issues for assigned responsibilities. Responsible for supplier interfacing on quality issues for assigned responsibilities.
• Maintain control plans, PFMEA’s, inspection and gage instructions and other assigned quality plan documentation. Lead problem solving activities for internal/external concerns relating to assigned responsibilities.
• Coordinates activities of Quality Technicians as needed.
• Maintain Advanced Quality Planning (APQP) documentation for assigned programs. Establish data collection systems for process, product and customer feedback. Supplier quality coordination of parts supplied to assigned product units.
• Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems. Train / mentor Quality Technicians as needed.
• Identify and record any problems relating to the product, process, or quality systems.
• Control further processing and delivery of nonconforming product until the deficiency is corrected. Organize retrieval of supplier PPAP information.
• Organize follow up activities to customer PPAP submissions. Report weekly to management regarding timelines.
• During slow periods, perform internal and/or external audits on the basis of ISO 9001:2015 and IATF 16949 requirements to maintain compliance.