Senior Quality Engineer
Description
Build Quality Into World-Class Manufacturing
At Twin City Die Castings, quality is not just inspection, it's designing robust manufacturing processes, solving complex production challenges, and ensuring customer satisfaction from product launch through production. As an employee-owned company, every team member has a direct impact on our success and shares in it through our ESOP program.
We are seeking an experienced Senior Quality Engineer to lead customer quality initiatives, drive continuous improvement, support new product launches, and serve as a key technical resource across our manufacturing operations. This position offers the opportunity to work closely with customers, suppliers, engineering, and production teams in a fast-paced manufacturing environment.
What You'll Do
Customer Quality Leadership
- Serve as the primary customer contact for quality-related communications.
- Build strong relationships with customer quality teams and support customer satisfaction initiatives.
- Lead investigations and corrective actions related to customer complaints and quality concerns.
- Partner with customers to ensure quality requirements are understood and achieved.
Manufacturing Quality & Continuous Improvement
- Provide hands-on support to production teams to resolve quality issues.
- Lead root cause analysis and corrective action efforts using structured problem-solving methods.
- Facilitate cross-functional teams to improve processes, reduce scrap, and enhance product quality.
- Develop, maintain, and improve control plans, inspection plans, and work instructions.
- Disposition suspect or nonconforming material based on customer requirements and product applications.
- Participate in daily Gemba activities and drive a culture of continuous improvement.
New Product Development & Advanced Quality Planning
- Lead quality activities for new product launches and engineering changes.
- Define and document quality requirements for new products and manufacturing processes.
- Manage APQP activities and project timelines.
- Support customer design reviews, providing expertise in GD&T, tolerancing, and manufacturability.
- Participate in PFMEA and risk assessment activities.
- Develop metrology and inspection strategies.
- Create production control plans and supplier quality requirements.
- Compile and submit PPAP documentation.
Quality Systems & Compliance
- Support internal audits and quality system initiatives.
- Partner with suppliers and subcontractors to resolve quality issues.
- Promote and reinforce a strong safety and quality culture.
- Ensure compliance with environmental, health, safety, and quality standards.
