Senior Quality Officer

Key Responsibilities

1. Quality Assurance & Control
Oversee daily water quality testing (chemical, physical, and microbiological) in accordance with regulatory and internal standards.
Monitor treatment processes (filtration, chlorination, disinfection, fluoride adjustment, etc.) to ensure compliance.
Review, trend, and interpret laboratory data and initiate corrective actions when deviations occur.
Conduct quality inspections on finished water, packaging materials (if bottled), and distribution pipelines.

2. Regulatory Compliance
Ensure compliance with local, national, and international standards (e.g., WHO, EPA, ISO 9001, ISO 22000, HACCP).
Prepare documentation and reports for regulatory bodies, health departments, and certification agencies.
Lead internal and external audits, facilitating corrective and preventive action plans (CAPA).

3. Operations Oversight
Work closely with production, maintenance, and distribution teams to ensure quality is maintained at every stage.
Validate sanitation and hygiene procedures for plant equipment, tanks, and pipelines.
Oversee calibration and maintenance of testing instruments and laboratory equipment.

4. Risk Management & Continuous Improvement
Identify potential risks in water treatment, bottling, and distribution processes.
Lead root-cause analysis for quality deviations and recurring issues.
Develop and update SOPs, quality manuals, and process control documents.
Initiate improvement projects aimed at optimizing quality, reducing waste, and increasing efficiency.

5. Team Leadership & Training
Supervise and mentor quality technicians and laboratory staff.
Conduct training on GMP, water safety protocols, hygiene, and quality standards.
Build a culture of quality awareness across the plant.