Senior Relationship Manager - Middle Market

At Citizens we’re more than a bank and as a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. While in this role, you will be the central contract person for credit based clients and will quarterback the delivery and maintenance of a wide array of diverse bank products and services through cross selling. Furthermore, you will partner and act as a trusted advisor to the client’s executive management team. Additionally, you will focus on companies with annual revenues between $25-500 million and will typically be responsible for managing 2023 credit based relationships with average loan outstanding’s of approximately of approximately $100 million plus other noncredit relationships and generating annual incremental fee income of at five hundred thousand dollars per year.

Primary responsibilities include

• Works with Senior management, Relationship managers, investment banking partners and other credit professionals to originate, monitor and grow middle market banking relationships.
• Drives credit underwriting, modeling, portfolio monitoring, as well as assisting with office risk management duties.
• Works in partnership with Relationship managers to coordinate pricing, revenue growth, cross sell and relationship profitability.
• Manages and promotes the maintenance of a portfolio that adheres to all applicable credit policies and compliance requirements.
• Interacts with clients directly to understand business needs and represent Citizens in developing and maintaining client relationships.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Possess a minimum of 12 years of relevant industry experience.

• Must exhibit a history of competency and success in soliciting, selling, developing, servicing, and structuring a wide range of secured and unsecured commercial financings, including complex transactions.

• Must be able to handle difficult and sensitive client relationships and capable of handling tough negotiations, both to win the deal and to legally document the transaction.

• Should be an Independent thinker and self-starter with strong sales skills and excellent credit skills.

• Highly skilled in financial modeling and able to appropriately structure credit in a modeling environment

• Formal commercial credit training strongly preferred.

• Must be able to independently assess business risk, taking into consideration capital structures and industry nuances as applicable.

• Capable of actively planning, organizing and managing a deal team, consisting of applicable product partners, to determine value-added approaches to clients and potential clients.

• Will require highly developed communication skills and the ability to influence others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions.

• Must be enthusiastic, resilient, and energetic.

• Education:

• Bachelors Degree required

• Masters Degree preferred

Hours & Work Schedule

• Hours per Week: 40+
• Work Schedule: Mon-Fri