Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group
Summary
Sell credit cards and balance-building products via calls and meetings, meeting sales targets while ensuring compliance and customer service standards.
Job Purpose
To drive credit card acquisition and portfolio growth by effectively selling credit cards and balance‑building products such as Balance Transfer and Easy Cash through customer calls and direct meetings, while ensuring compliance with policies, quality sales standards, and superior customer experience.
Key Result Areas
The primary responsibility of the role is to sell Credit Cards and drive balance‑building products such as Balance Transfer and Easy Cash.
Engage customers through calls and direct meetings to identify needs and convert opportunities into sales.
Promote appropriate credit card and balance‑building solutions aligned with customer profiles.
Achieve assigned sales, revenue, and productivity targets.
Ensure accurate documentation and adherence to internal policies and regulatory guidelines.
Deliver a high standard of customer service while supporting portfolio growth