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Senior Reporting Analyst

Open 19d

Summary

Senior Reporting Analyst builds and governs Coursera’s enterprise BI platform (Sigma), partners with leaders to define KPIs, and enables self-service reporting across the organization using SQL, Databricks, dbt, and AI tools.

About Coursera

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview:

The Senior Reporting Analyst is responsible for the organization's enterprise reporting strategy and Sigma business intelligence platform. This role works with business leaders to understand how they measure success and develops reporting that helps them monitor performance, identify issues, and understand the operational drivers behind key metrics. This role will establish a unified reporting approach in Sigma that reduces manual effort, standardizes metrics, and provides a consistent reporting experience across the organization.

As the organization's Sigma subject matter expert, the Senior Reporting Analyst is responsible for the administration, governance, and ongoing development of the platform. This includes establishing reporting standards, reusable data models, dashboard design guidelines, security, and development best practices that create a consistent and scalable reporting environment.

The Senior Reporting Analyst will also lead the adoption of Sigma across the organization by promoting best practices, training business users and report developers, and building self-service reporting capabilities. This role serves as an advocate for modern reporting practices, helping teams understand how to use Sigma effectively while reducing reliance on manual reporting and spreadsheet-based analysis.

This position sits in the Analytics Engineering organization which plays a crucial role in building robust and reliable data pipelines and data models that enable data-driven decision-making, powering various analytics, AI, and machine learning initiatives within Coursera.

Responsibilities:

  • Partner with business leaders to understand organizational goals, business processes, and how success is measured across functional areas.
  • Facilitate discussions with business teams to define KPIs and reporting requirements, while challenging assumptions and recommending alternative approaches when they better support decision-making.
  • Develop reporting frameworks that support root cause analysis by allowing users to move from high-level KPIs to the underlying operational metrics and detailed data needed to investigate trends, exceptions, and performance issues. Creates solutions that help explain why performance is changing by connecting executive metrics to the operational activities and processes that influence them.
  • Serve as a trusted advisor to business and analytics teams on reporting strategy, visualization, KPI design, and best practices.

Partner with data scientists, business stakeholders, and product engineers to define, curate, and govern high-fidelity data. Your ability to see KPI interrelationships and how they maximize ROI across the business makes you a recognized bridge connecting data and business outcomes.

  • Develop new frameworks such as integrating Sigma with Databricks Unity Catalog or dbt semantic layer to ensure robust and high quality reporting.
  • Architect scalable and high quality data models in Sigma that acts as the backbone of the reporting ecosystem, allowing general end users to self serve with a low barrier to entry.
  • Develop documentation, training materials, and best practices that encourage business users in adopting Sigma for self-service reporting.

Required Qualifications:

7+ years experience developing business intelligence and reporting solutions with a strong data science or business background3+ years experience in data/analytics engineering with strong experience connecting data pipelines to end state reporting

  • 1+ years experience developing conversational analytics and agentic AI solutions
  • Proven relationships with business end users with clear understanding of how data is used to power business decisions with demonstrated storytelling skills connecting data with trends observed in business
  • Advanced experience with Sigma, including dashboard development, platform administration, governance, and security. Similar experience in other BI tools such as Looker is acceptable.
  • Strong communication skills with the ability to work effectively with both technical and business teams.
  • Strong understanding of KPI development, dimensional data modeling, and reporting design.
  • Strong proficiency with SQL and creating reusable data models.
  • Strong experience with some of: AWS, Databricks, Delta Lake, Airflow, dbt, Redshift, Datahub; Databricks and dbt preferred
  • Hands on experience with AI tools such as Claude, Gemini, Cursor and its role in streamlining data processing and enabling data democratization

Preferred Qualifications:

  • Data science or business background preferred
  • Strong experience with analytics engineering principles with hands on experience creating data pipelines in dbt
  • Experience modernizing reporting environments and consolidating reporting platforms.
  • Strong track record of leadership and mentorship in elevating data culture, preferably in a remote environment

If this opportunity interests you, you might like these courses on Coursera:

  • Design Data Models for BI Reporting
  • Generative AI Fundamentals
  • Business Analytics and Data Science Essentials

Compensation / Location:

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

This role is only available for hire in Z3 or Z4

US Zone 3: $140,000 - $175,000

US Zone 4: $131,000 - $163,000

US Pay Zones:

  • US-Z1: Bay Area (within 75 miles)
  • US-Z2: NYC and Seattle Metro (within 75 miles)
  • US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
  • US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

#PL-1

For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice.

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.

If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • LinkedIn Profile optional
  • Are you legally authorized to work for any employer in this country? choose one
  • Will you now or in the future require sponsorship of an employment visa? choose one
  • Are you currently residing in this country? choose one
  • What city and state do you reside in?
  • Have you ever been employed by Coursera or Udemy? choose any
  • COURSERA IS A U.S. GOVERNMENT CONTRACTOR AND WE ARE REQUIRED TO INQUIRE ABOUT CONFLICTS BEFORE WE CAN RECRUIT CURRENT OR FORMER GOVERNMENT EMPLOYEES. IF THIS APPLIES TO YOU, WE REQUEST A LETTER FROM YOUR SUPERVISOR THAT THEY HAVE BEEN INFORMED ABOUT YOUR CONTACT WITH COURSERA (OR AS A FORMER EMPLOYEE, A LETTER STATING AN ETHICS OPINION WHICH IDENTIFIES ANY LIMITATIONS WHICH APPLY TO YOUR WORK IN THE PRIVATE SECTOR). THE LETTER SHOULD IDENTIFY ANY CONFLICTS OR POTENTIAL CONFLICTS, IF ANY EXIST. upload · optional
  • Current Company
  • Current Title
  • Would you like to be considered for future job opportunities? If you accept: You allow Coursera to retain and use your application data (i.e. the data that you submit in the course of your application) to consider and contact you for other job opportunities in the future. If you provide your consent, your data will be retained and used for these purposes for up to 3 years from your last application. choose one
  • Do you consent to your application information being shared between Coursera and Udemy for recruitment purposes? choose one

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