Senior Retail / Retail Lead

Job Description

• Oversee daily management of store and key store activities under management's directives

• Provide excellent customer service and maintain a positive shopping environment consistent with our brand image

• Establish regular contacts with existing and potential customers, maintaining healthy customer relationships

• Mentor retail team and oversee scheduling and proper SOPs

• Assign tasks, support retail team, and offer constructive feedback where needed to help improve the team and overall productivity

• Lead stock-takes for store inventory and receive stock transfers

• Ensures store is stocked efficiently and adequately

• Maintains excellent store environment and make improvements where needed

• Works closely with managers on sales activities and customer feedback

• Other duties as assigned

Job Requirements

• 5 days work week including both weekends

• Minimum 1 year experience in retail roles (part-time experience accepted)

• Excellent communication and customer handling skills

• Fluent in English.

• Passion for home & lifestyle products and social media is a plus

• Good team player, pleasant personality, service oriented, positive attitude to learning new skill sets

Working hours:

5 days work week include weekends