Senior Sales Design Associate - Residential

· Coach and train new salespeople

· Involved in the product research and selection for the showroom

· Sell flooring, including installations

· Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each

· Provide outstanding customer service

· Meet with clients in the showroom

· Coordinate job measures and estimates

· Write proposals

· Write sales orders

· Work with Admin to create work orders, job schedules, etc

· Help work through, and follow-up after, the completion of each job

· Be involved and responsible for each job and the process

· Visit job sites to make sure the installation process is smooth

· Coordinate with accounting to make sure that all job payments are collected

· Build client relationships

· Network regularly, and work effectively, with other store employees

· Use computer database to research the availability of merchandise and to process orders

· Follow up in a timely and professional manner with all customers on requests and/or concerns

· Assist customers with flooring choices (explain features/benefits, etc.)

· Meet or exceed all required sales goals and metrics