Senior Sales Engineer
You will serve as the primary presales technical contact, demonstrating vulnerability intelligence solutions and guiding customers through adoption, integration, deployment, and optimization. You will lead proof-of-value engagements, provide technical consulting, develop scripts, troubleshoot issues, train customers, and relay product feedback.
Responsibilities
- Build and maintain relationships with prospects and customers.
- Lead proof-of-value engagements and ensure successful technical validation.
- Gather customer feedback and advocate for product enhancements.
- Provide technical consulting and customize integrations with data platforms, vendor tools, and existing processes.
- Train prospects and customers, troubleshoot proof-of-value issues, and respond to product inquiries.
- Develop custom scripts and troubleshoot performance issues involving the API, data fidelity, and CLI/SDK.
- Guide customers through adoption and integration of security products.
- Provide technical support and strategic guidance to optimize security operations.
- Assist with setup, deployment, optimization, and issue resolution.
- Ensure solutions align with customers' security objectives.
Requirements
- Deep understanding of the cybersecurity product landscape, focused on vulnerability management.
- Understanding of incident response, vulnerability management, and SOC operations.
- Ability to develop and maintain Python scripts.
- Experience working with APIs and JSON.
- Ability to build workflows in SIEM, SOAR, TIP, or similar security platforms.
- Experience with mentorship responsibilities.
- 5+ years of experience as a pre-sales engineer in the cybersecurity industry.
- Familiarity with Go.
Benefits
- Unlimited PTO
- 401k plan with company match
- Comprehensive healthcare coverage
- Paid parental leave
- Remote work flexibility
- Cell phone and internet expense reimbursement
- Professional development, coaching, and learning resources