Senior Sales Operations Executive
Job Responsibilities
Sales Administration
- Manage daily sales administration and support smooth sales operations.
- Maintain accurate customer, dealer, and sales records in the CRM system.
- Process sales reimbursements and ensure timely, accurate documentation.
- Ensure all sales documents comply with company procedures.
Vehicle Inventory & Order Management
- Monitor vehicle inventory and stock availability.
- Track vehicle production, shipments, and new model launch schedules.
- Monitor inventory ageing and provide regular updates to management.
- Coordinate with internal teams to meet sales demand.
Vehicle Registration & Compliance
- Coordinate with the Pre-Delivery Inspection (PDI) team to ensure timely vehicle delivery.
- Apply for Product Codes and prepare import and registration documentation.
- Ensure compliance with all regulatory and import requirements.
- Experience in vehicle homologation is an advantage.
Sales Support & Reporting
- Prepare sales, inventory, and operational reports.
- Respond to dealer and customer enquiries on vehicle availability, orders, and deliveries.
- Support showroom activities, roadshows, exhibitions, and product launches.
- Assist with sales campaigns, promotions, and incentive programmes.
- Identify process improvements and support ad hoc projects.
Job Requirements
Qualifications
- Diploma or Bachelor's Degree in Business Administration, Automotive Management, Supply Chain, Logistics, or a related field.
Experience
- 3–5 years' experience in Sales Administration, Sales Support, or Sales Operations, preferably in the automotive industry.
- Experience in vehicle inventory management, import documentation, and Product Code applications.
- Knowledge of vehicle homologation, Singapore vehicle registration, LTA requirements, and import procedures is an advantage.
Skills
- Strong organisational, coordination, and communication skills.
- Analytical, detail-oriented, and able to manage multiple priorities.
- Proficient in Microsoft Excel and other Microsoft Office applications.
- Experience with CRM systems is preferred.
- Self-motivated, proactive, and a strong team player.