Senior Sales Support

A leading financial technology company in Milan is seeking a Senior Sales Support professional. This hybrid role involves supporting the Sales team, managing customer communication, and collaborating with across teams to ensure project milestones are met. Candidates should possess strong analytical and organizational skills, proficiency in Microsoft Office, and ideally experience with SAP and Salesforce. Fluency in English is essential. Support Sales team, communicate with Customers on offers, contracts, and budgeting. Develop and share order statuses to meet customer requirements. Collaborate with supply chain and sales teams for project initiation. Coordinate with cross-functional teams to ensure key project milestones are achieved. Produce, maintain, and monitor performance metrics related to on-time delivery, planning cadence, and production workload. Identify and elevate performance trends and improvement opportunities using data insights. Maintain up-to-date production planning boards to ensure team visibility and alignment. Monitor progress against budget and targets, ensuring timely corrective actions. Support the sales team in maintaining and updating CRM data. Extract and prepare reports from CRM systems to support business reviews and decision-making. Strong analytical, organizational and planning abilities. Proficiency in Microsoft Office, especially Excel. Fluency in English; SAP and Salesforce knowledge is a plus.