Senior Salesforce Administrator

Salary: £24,000 - 64,000 per year

• 6+ years of Salesforce administration experience, including system integration and automation workflows
• Hands-on experience with Salesforce Sales Cloud and familiarity with Marketing Cloud
• Strong understanding of Salesforce objects, including Leads, Accounts, Opportunities, Campaigns, and Cases
• Skilled in data import/export, deduplication, and data governance frameworks
• Extensive experience with automation tools including Flows, Process Builder, and Assignment Rules
• Proven ability to build custom objects, validation rules, workflows, and approval processes
• Experience developing and maintaining system integrations with third-party applications
• Strong reporting and dashboard creation skills with a focus on business metrics
• Excellent communication and stakeholder management skills
• Strong documentation skills and attention to detail
• Ability to balance strategic system design with day-to-day operational management
• Problem-solving mindset with the ability to work independently and collaboratively
• Salesforce Certified Administrator required or strongly preferred
• Salesforce Certified Advanced Administrator preferred
• Familiarity with SQL and API-based integrations preferred
• Experience with middleware/integration platforms such as MuleSoft and Zapier preferred
• Knowledge of Agile/Scrum methodologies preferred
• Experience with Salesforce CPQ and Service Cloud preferred
• Understanding of GDPR, data privacy, and security compliance preferred

• Lead the setup, administration, and ongoing optimization of our Salesforce CRM platform
• Develop and implement end-to-end system integrations between Salesforce and third-party applications
• Collaborate with IT and operations teams to maintain seamless data flow and system connectivity
• Build and maintain custom objects, validation rules, workflows, Flows, and approval processes
• Ensure platform stability, security, and alignment with business requirements
• Manage system configuration changes and maintain documentation standards
• Design and optimize workflow automations and approval processes to support sales and marketing efficiency
• Manage assignment rules, email alerts, and process automation to streamline business operations
• Leverage automation tools including Flows, Process Builder, and Assignment Rules to reduce manual effort
• Continuously evaluate system performance and recommend improvements to enhance productivity
• Identify opportunities for automation and implement solutions that drive operational excellence
• Build and maintain custom dashboards and reports to track key business metrics such as pipeline, conversion, and engagement
• Transition static reporting into dynamic Salesforce dashboards
• Partner with stakeholders across teams to ensure data-driven decision-making
• Create executive-level reporting and insights for leadership visibility
• Implement analytics best practices and ensure data accuracy across reports
• Manage user access, roles, and permission sets in alignment with data security policies
• Deliver training sessions and create user guides to enhance adoption and promote best practices
• Provide ongoing user support and troubleshooting for platform-related issues
• Champion Salesforce best practices and drive continuous improvement in user engagement
• Act as the primary point of contact for Salesforce-related questions and requests
• Oversee data import/export, deduplication, and data quality initiatives
• Implement and maintain data governance frameworks to ensure data integrity
• Establish data standards and policies across the Salesforce environment
• Monitor data quality metrics and implement corrective actions as needed

• API
• Cloud
• CRM
• Flow
• Support
• Marketing
• MuleSoft
• SQL
• Salesforce
• Security
• Zapier
• DevOps
• Excel

More:

We are Alter Domus, a world-leading provider of integrated solutions for the alternative investment industry, and we support 90% of the top 30 asset managers in the private markets with more than 6,000 professionals across 24 jurisdictions. We offer an environment built around merit, openness, and development, with industry-leading learning through Alter Domus Academy, LinkedIn Learning resources, support for professional accreditations and study leave, flexible arrangements, generous holidays, an additional birthday day off, mentoring, sports and social committees, 24/7 Employee Assistance Program support, and the opportunity to invest in our growth through our Employee Share Plan. We are committed to equity, inclusion, and a welcoming recruitment and onboarding process, and this is a hybrid role.

last updated 36 week of 2026