Senior Salesforce Administrator
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at
Job summary
As a Senior Salesforce Administrator, you will support the Manager, Sales Systems and Lead Salesforce Admins in delivering high‑quality declarative solutions and maintaining operational hygiene across Sales, Service, Revenue, and Experience Cloud. You’ll take on execution‑heavy work (Flows, validation rules, permissions, user support, data quality) so the team can move faster while maintaining high standards.
What you will do
Core Responsibilities
- Triaging and executing T1-T3 Support tickets
- Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud
- Build record‑triggered Flows and reusable subflows; apply naming/versioning standards
- Migrate legacy automation to Flows; implement guardrails (fault paths, error handling, test plans)
- Execute smaller enhancements independently; manage data hygiene (duplicate prevention, validation)
- Document changes and follow governance standards (UAT scripts, deployment notes)
- Coordinate with engineering for Flow vs Apex decisions; raise performance or scalability concerns early
What you will have
Ideal Profile
- 2+ years of Salesforce administration experience
- Strong declarative automation skills (Flows, validation rules, permission sets) and debugging discipline
- Familiarity with CPQ/quoting processes and Service Cloud/Experience Cloud
- Clear written communication, attention to detail, and comfort with release‑managed workflows
- Jira/Confluence proficiency
- Salesforce Certified Administrator Certification (Admin I)
Nice to have
- Revenue Cloud Advanced experience
- Revenue Cloud Billing experience
- Git fundamentals
- Salesforce Certifications: Advanced Administrator, Platform App Builder, CPQ Specialist, Sales Cloud Consultant
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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Skills
As published by greenhouse · 10 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- If the country you currently live in is NOT listed in the question above, please confirm in which country you live? optional
- Do you have Salesforce Certified Administrator Certification (Admin I)?
- What are your salary expectations for this role?
- Please provide a link to your LinkedIn profile.
Pick from a list (6)
- Have you completed secondary education or its equivalent? optional
- Are you legally authorized to work in the country in which this role is located?
- Please confirm the Country in which you currently reside?
- As part of the employment process, all candidates are subject to employment and education verification, as well as a comprehensive background check, in accordance with applicable laws and company policies. I understand that I will be provided with additional information and asked to provide authorization before any such checks are conducted.
- I understand that all information provided in my application must be accurate and truthful, and that any misrepresentation may result in disqualification from the hiring process or termination of employment if discovered after hire.
- I acknowledge that DigiCert and its service providers may collect and process my image and related identity verification information to verify my identity, prevent fraud, maintain security, and administer the hiring process. I understand that this information will be used only for these purposes and retained in accordance with DigiCert's applicable policies and legal obligations. If I choose not to provide the information required to complete identity verification, DigiCert may be unable to continue processing my application. Do you acknowledge and agree?