Senior Salesforce Administrator

Interested Candidates can share their CV on - jyotigautam@tquanta.in

Job Description Senior Salesforce Administrator (Revenue Cloud CPQ & Billing)

Location: Chennai, India
Department: Enterprise Applications / Information Technology
Experience: 5+ Year

Job Summary

The Senior Salesforce Administrator will be responsible for configuring, maintaining, enhancing, and supporting Salesforce Revenue Cloud, including CPQ and Billing. The role involves collaborating with Sales Operations, Finance, Business Analysts, Product Owners, and IT teams to translate business requirements into scalable Salesforce solutions.

Roles and Responsibilities

Salesforce CPQ & Billing Configuration

• Configure and maintain Salesforce CPQ and Billing, including product bundles, price rules, discount schedules, quote templates, and revenue recognition rules.
• Design and implement Salesforce Flows and Advanced Approvals for pricing logic and approval hierarchies.
• Manage subscription lifecycle processes, including amendments, renewals, and co-terming.
• Maintain CPQ configurations and troubleshoot pricing and quote calculation issues.

Release Management and Integrations

• Manage configuration deployments across sandbox and production environments using DevOps tools and best practices.
• Monitor CPQ calculation processes and resolve quote synchronization errors.
• Maintain data integrity between Salesforce and downstream ERP systems such as Oracle and SAP.
• Support integrations involving platforms such as MuleSoft.

Support and Stakeholder Collaboration

• Provide Tier 2 support for complex quoting and billing issues.
• Track and manage incidents and requests through Jira.
• Collaborate with Business Analysts and Product Owners to translate pricing strategies and subscription requirements into technical solutions.
• Communicate technical constraints and solutions effectively to Sales and Finance stakeholders.

Required Skills and Qualifications

• 5+ years of hands-on experience as a Salesforce Administrator, preferably in a complex, multi-currency environment.
• Minimum 3+ years of Salesforce Sales Cloud experience, particularly Salesforce CPQ.
• Hands-on experience in at least one large, full-lifecycle Salesforce CPQ implementation.
• Strong understanding of Salesforce CPQ architecture and object models, including Quote Lines, Subscriptions, Assets, and Contracted Prices.
• Expertise in Salesforce Flows and declarative development.
• Experience with pricing rules, discount schedules, product configuration, and subscription management.
• Ability to troubleshoot complex pricing calculation issues.

Preferred Skills and Certifications

• Salesforce Certified CPQ Specialist certification — highly preferred.
• Salesforce Certified Administrator or Advanced Administrator certification.
• Experience with Salesforce Billing, including invoicing, credit notes, and payment gateways.
• Experience integrating Salesforce with Oracle or SAP ERP.
• Ability to read and troubleshoot Apex triggers.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent qualification.

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to work independently and manage competing priorities.
• Flexibility to collaborate with global IT and business teams.

Regards