Senior SAP Solution Architect

### City of Palo Alto ## Senior SAP Solution Architect (Senior Technologist) SALARY $68.34 - $102.51 Hourly $11,845.60 - $17,768.40 Monthly $142,147.20 - $213,220.80 Annually LOCATION City Hall, 250 Hamilton Ave, Palo Alto, CA JOB TYPE Regular Full-Time REMOTE EMPLOYMENT Flexible/Hybrid JOB NUMBER 202601342 DEPARTMENT Information Technology Department OPENING DATE 08/20/2026 CLOSING DATE 9/13/2026 11:59 PM Pacific SALARY $68.34 - $102.51 Hourly $11,845.60 - $17,768.40 Monthly $142,147.20 - $213,220.80 Annually LOCATION City Hall, 250 Hamilton Ave, Palo Alto, CA JOB TYPE Regular Full-Time REMOTE EMPLOYMENT Flexible/Hybrid JOB NUMBER 202601342 DEPARTMENT Information Technology Department OPENING DATE 08/20/2026 CLOSING DATE 9/13/2026 11:59 PM Pacific ### Description **The Position** The **Senior SAP Solution Architect** (Senior Technologist) will provide hands-on support across Finance, Procurement, Inventory, Warehouse Management, Funds Management, and related business processes. Responsibilities include coordinating and facilitating activities among IT, internal departments and divisions, and vendors to support the integration of Citywide technology systems. The position will also serve as a resource to internal departments in the planning, development, and management of enterprise systems and workplace automation. This Senior Technologist role may supervise lower-level IT staff. Some key responsibilitiesinclude: - **Bridge organizational silos** by designing and implementing integrated solutions across SAP **FI/CO, MM,** and **PM** modules. - **Optimize business processes** by analyzing complex business requirements and translating them into SAP **Functional Specification Designs (FSDs)**. - **Provide techno-functional leadership** by delivering expert guidance on cross-functional business processes (e.g., **Order-to-Cash** and/or **Procure-to-Pay**). - **Collaborate with IT and business teams** to ensure seamless integration and end-to-end process alignment across SAP modules. - **Resolve high-priority, cross-module issues** and implement improvements to enhance system performance and reliability. - **Support S/4HANA migration initiatives** and help stabilize the post-migration S/4HANA environment. - **Troubleshoot and debug** SAP processes, related business applications, and system interfaces. - **Manage complex IT projects** involving enterprise applications, including planning, coordination, and delivery. - **Develop end-user training materials** and support the development of test scripts and test execution activities. - **Participate in on-call support**, including availability for **24/7 weekend and holiday work** when required **Ideal Candidate** The ideal candidate will have extensive, progressively responsible experience in programming, business process requirements analysis, data processing, systems analysis, and IT project management. Excellent written and verbal communication skills are essential, given the need to interact with and report to professionals at all levels, both inside and outside the Department. A strong understanding of how Finance, Procurement, Inventory/Warehouse, and other business functions integrate with one another, as well as how SAP supports end-to-end business processes, is essential. This position will serve as a key bridge between business users, IT, and technical teams, translating business requirements into effective SAP solutions. The successful candidate will be comfortable analyzing complex business issues, troubleshooting SAP processes, developing functional specifications, and coordinating testing and implementation activities. The role will support the City’s ongoing SAP S/4HANA transformation, including process improvement through the use of SAP Signavio, Fiori adoption, integrations, reporting, and emerging SAP AI capabilities. Strong collaboration, documentation, and training skills are essential, as this individual will work closely with multiple departments and divisions. This is an important enterprise-level role that combines deep functional expertise with a broad cross-functional perspective to help the City maximize the value of its SAP investment. **Compensation (MGMT):** Comprehensive compensation plan. To learn more, click [here](https://www.cityofpaloalto.org/Departments/Human-Resources/Labor-Agreements-and-Salary-Schedules). **Benefits:** The City offers a fantastic benefits package including: - **Schedule:** Option of a 9/80 work schedule with every other Friday off - **Professional development:** Tuition reimbursement, leadership training, and career growth opportunities - **Education benefits**: Potential enrollment for dependents in the Palo Alto Unified School District (pilot program, subject to change) - **Childcare support**: $10,000 in childcare subsidies (pilot program, subject to change) - **Commute benefits:** Incentives for walking, biking and taking transit to work. The City of Palo Alto participates in the **Clipper Bay Pass** program ( **Employee Cost:** $5 per month). - **Defined-Benefit Retirement Plan:** with competitive pension benefits ### Essential Duties **Essential and other important responsibilities and duties may include, but are not limited to, the following:** - Provides project management leadership for specific automated systems projects, which includes: collecting and analyzing business requirements; proposing solutions and alternatives; defining application development scopes of work and tasks; project budget creation and tracking, assessing user needs; identifying appropriate tools to meet user needs; interviewing internal customers; preparing bid specifications; evaluating bids; coordinating activities with external vendors and internal customers; and/or, performing other related activities. - Evaluates, designs, programs, implements, tests, tunes, and maintains Information Technology infrastructure, websites, GIS applications, software applications, back-end and front-end servers, hardware/network, database creation/administration, telecommunication systems, and/or other related items, day-to-day systems administration including data storage and system back-ups. - Provides consulting assistance and services to application users; suggests, designs, tests, implements, troubleshoots, and evaluates technology and business process efficiencies and solutions. - Provides advanced end-user support, including researching user complaints, researching issues, answering technical questions, and/or assisting with application revisions or problems. - Maintains a variety of records and/or documentation for assigned area of responsibility. Operates and administers Information Technology or telecommunications management tools. - Develops, prepares, and facilitates end-user training. To review full job description, click [here](https://www.governmentjobs.com/careers/paloaltoca/classspecs/810702?keywords=Senior%20Technologist&pagetype=classSpecifications). ### Minimum Qualifications **Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:** - Bachelor’s Degree in Information Technology or a related field; and, five years of progressively responsible, professional Information Technology experience; or, - An equivalent combination of education and experience sufficient to successfully perform a particular subset of the essential duties of the job such as those listed above. Licensing Requirements: Depending on area of assignment, some positions may require: - Valid California Driver’s License; - One or more certifications related to specific technical discipline. ### Supplemental Information **The Selection Process:** - Recruitment status notifications will be sent via email or text (please enroll in text alerts when applying). - Updates can also be found on your governmentjobs.com account. - Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time. - The screening process for this position may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee. - More than one position may be filled through this posting. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EmployerCity of Palo Alto Address 250 Hamilton Ave Palo Alto, California, 94301 Phone (650) 329-2376 Website[https://www.paloalto.gov/Home](https://www.paloalto.gov/Home) EmployerCity of Palo AltoPhone (650) 329-2376 Website[https://www.paloalto.gov/Home](https://www.paloalto.gov/Home)Address 250 Hamilton Ave Palo Alto, California, 94301 Senior SAP Solution Architect (Senior Technologist) Supplemental Questionnaire* QUESTION 1 Describe your experience supporting an end-to-end procurement process in SAP, from purchase requisition/purchase order through goods receipt, invoice processing, and payment. What were your responsibilities and which Finance/Procurement integration points did you work with? (Please limit your response to 3 to 4 sentences.) * QUESTION 2 Describe your experience with SAP Funds Management, budget control, or availability checking. How did you support the relationship between an approved budget, purchasing commitments, and actual expenditure? (Please limit your response to 3 to 4 sentences.) * QUESTION 3 Describe your experience with SAP Inventory or Warehouse Management. Give an example of an inventory related issue you have analyzed or resolved and explain how you addressed it. (Please limit your response to 3 to 4 sentences.) * QUESTION 4 Describe your experience with SAP Enterprise Asset Management/Plant Maintenance and its integration with Finance, Procurement, Inventory, or Asset Accounting. What type of business process or problem did you support? (Please limit your response to 3 to 4 sentences.) * Required Question