Senior Scrum Master (SAFe / GxP)

Role Descriptions:

• Deep understanding of Agile principles and practices, including Scrum, Kanban, and Lean.
• Ensure the Agile Release Train (ART) stays on track by facilitating ART events and processes.
• Act as a Servant Leader, Chief Scrum Master, and coach for the ART.
• Demonstrate strong Scrum Management experience.
• Build and manage relationships with Product Owners, team members, and external stakeholders.
• Facilitate feature and capability estimation to support economic decision-making at the value stream and portfolio levels.
• Hands-on experience with JIRA and Confluence.
• Coach teams on Agile Scrum processes and best practices.
• Basic understanding of Software Development Lifecycle (SDLC), Agile Engineering Practices, and DevOps.
• Knowledge of Agile concepts including:
  • User Story Management
  • Continuous Integration (CI)
  • Continuous Testing (CT)
  • Task Management
  • Capacity Planning
• Facilitate Agile ceremonies, including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews
  • Sprint Retrospectives
• Identify, anticipate, and resolve risks, impediments, and blockers impacting delivery.
• Analyze and report team performance using velocity, burndown charts, and other Agile metrics.
• Drive continuous improvement using performance data.
• Ensure team commitment to delivering products on time.
• Scrum Master certification is preferred.
• GxP experience is required.
• Experience in the Life Sciences or Consumer Packaged Goods (CPG) industry.
• Coordinate Scrum activities with other Scrum Masters and participate in onsite Scrum events (minimum 3 days per week).
• Be detail-oriented and organized to keep the squad on track while proactively managing delivery risks.
• Adapt Agile practices to align with customer ways of working, especially within GxP-validated systems.
• Help teams reach consensus and facilitate effective decision-making.
• Promote Agile best practices and foster a culture of learning, collaboration, and experimentation.
• Track team progress and maintain transparent reporting through Agile metrics.
• Manage and refine the Product Backlog and User Stories.
• Create practical project plans and perform capacity planning.
• Coach team members to improve Agile maturity and role effectiveness.
• Drive a culture of continuous improvement through Sprint Retrospectives.
• Resolve and manage team conflicts effectively.