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Senior Service Delivery Manager

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Summary

Senior Service Delivery Manager at Brennan, a managed IT services provider, owning a portfolio of 8–10 strategic clients from the Sydney office. Day to day: service assurance, SLAs and reporting, major incident and change management, and C-suite relationship building, acting as the bridge between clients and internal technical teams. Core focus on ITIL/ITSM processes.

23rd October, 2026 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why j…
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