Senior Service Designer
Summary
Designs user interfaces and experiences for digital banking products, conducting research and usability tests to improve customer interactions.
Job Description Purpose of the role To create user-centred and visually appealing designs for digital banking products by conducting user research, design of user interfaces and experiences, collaboration with stakeholders, and continuous improvement. Accountabilities Execution of user research and usability tests to understand customer needs, pain points, and integrate feedback and preferences to banking products and services, through collaboration with various stakeholders, including product …