Senior Service Designer
Posted Updated 6
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Summary
Senior Service Designer at DWP Digital, the UK's largest government department, shaping public services used by millions. Works on high-profile transformation programmes (e.g. Health & Disability, Debt Management, Digital Payments) running workshops, service mapping and stakeholder engagement, on a hybrid basis (40% from home) from a Blackpool hub.
Salary: £65,000 - 65,000 per year Requirements: Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. …
