Senior Service Designer
This position is no longer accepting applications (closed Oct 26, 2026).
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Summary
Senior Service Designer at L&Q, a large UK housing association, leading a team of six and setting the service design standard across a multi-year transformation programme. Day to day: designing end-to-end resident and colleague journeys, service blueprints and operating model change, using user-centred research and inclusive design.
Title: Senior Service Designer Contract Type: Permanent, Full-Time, 35 hours Salary: Starting from £78,544 per annum (London weighted salary) or £68,571 per annum (Regional salary), dependant on experience Grade: 12 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date : 21st October 2026 Interview Dates: W/C 02/11/26 *Please note that in person interview…