Senior Service Desk Analyst

hackajob is collaborating with AJ Bell to connect them with exceptional professionals for this role. Job Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior escalation point for the Service Desk, providing expert technical support for end-user devices, ap…