Senior Service Desk Engineer
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Summary
A senior L3 Service Desk Engineer at a managed services provider in Sydney CBD, owning complex incidents end-to-end across multiple managed client environments and acting as the technical escalation point for clients and the service desk team.
Job Details A leading managed services organisation is looking for a Senior Service Desk Engineer to join their Sydney team. This is a hands-on L3 role for someone who enjoys solving complex technical issues, taking ownership and being the escalation point for clients and the wider service desk. The Role You’ll sit at the senior technical level within the service desk, working across multiple managed client environments and owning complex incidents through to resolution. You’ll also play a key …