Senior Service Now Developer - Now assist
Salary: ₱150,000 – ₱200,000 per month
About the role
As a ServiceNow Developer – AI & Intelligent Workflow Automation, you will design, configure, and develop advanced solutions on the ServiceNow platform with focus on AI-driven automation, digital workflows, and enterprise service management initiatives. You will closely work with architects, consultants, and stakeholders to translate business requirements into scalable, secure, and maintainable ServiceNow solutions leveraging modern platform capabilities including Now Assist, AI Agents, GenAI workflows, and enterprise integrations. This is a hands-on development role with opportunities to contribute to innovation, reusable accelerators, and next-generation AI-enabled workflow solutions.
Key responsibilities
Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom applications
Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, and Virtual Agent
Develop and maintain scoped applications using ServiceNow Studio
Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations
Build AI-powered automation and conversational workflow solutions
Translate functional and technical requirements into scalable and efficient technical solutions
Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards
Conduct unit testing, debugging, defect resolution, and technical troubleshooting
Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and external enterprise systems
Support platform upgrades, enhancements, and release management activities
About you
7+ years of relevant ServiceNow platform development experience with expertise in intelligent workflow automation, enterprise integrations, CMDB/CSDM implementations, and AI-powered ServiceNow capabilities
Hands-on experience as a ServiceNow Developer in enterprise or consulting environments
Expertise in JavaScript Glide APIs Flow Designer Script Includes Business Rules Client Scripts UI Policies
Experience with at least two or more ServiceNow modules such as ITSM HRSD CSM ITOM Service Catalog Custom Applications
Experience with Now Assist GenAI Skills AI Agents / Agentic Workflows AI Search Predictive Intelligence
Strong analytical, debugging, and problem-solving skills
Good communication and stakeholder collaboration skills
At least 2 certifications preferred: CSA – Certified System Administrator, CAD – Certified Application Developer, CIS certifications Data Foundation - CMDB, CSDM, or Micro-certifications in AI / GenAI capabilities