Senior Service & Operations Manager

Location: Daily Mail, HSK, London Contract Type: Full-time/Permanent About the Role The Senior Service and Operations Manager runs the operational backbone of the Customer Success function. The role fills the most critical gap in the current structure: to own how the subscriptions engine operates day to day. This hire addresses the Subscriptions Operations stack, integrates Customer Service into the function for the first time, and acts as the primary interface between the Customer Success func…