Senior Service Optimisation Analyst
New
If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.
Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.
In this role, you'll:
Be working as part of a team delivering advanced technical, research and analytical expertise to support service planning specifications, timetables and operating strategies across an integrated multimodal transport network.
You’ll analyse demand, performance and customer data, design integrated network plans, and support service optimisation initiatives that improve customer experience and service performance.
You’ll translate complex data into practical service solutions in a complex planning and operational environment, balancing infrastructure constraints, efficiency and the goal of increasing public transport usage.
This role is based in Sydney and is hybrid friendly meaning flexible work options may be available.
For more information on this position and business unit, view the role description and information pack.
About you
Your strong analytical capability and service or network planning experience formed across public transport or related planning environments will see you deliver evidence based service and network improvements.
You’re recognised as a trusted technical adviser, and you can interpret demand and performance data, develop timetables, and provide clear, credible advice on service impacts and compliance.
You’ve got experience in demand analysis, timetable development and stakeholder engagement, and you can work autonomously while collaborating effectively across teams and agencies in a fast paced setting.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Monday 7 September 2026
For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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