Senior Service & Process Designer
Summary
Leads business process reengineering and service design to modernize customer experiences for large digital programs, collaborating with stakeholders and technical teams.
Job Title: Senior Service & Process Designer Location: Sacramento, CA (Hybrid) OR will needed relocate prior to September start Duration: 12 Months Position Summary The Senior Service & Process Designer is responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams …