Senior ServiceNow Business Analyst
Posted Updated 5
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Summary
A senior, customer-facing ServiceNow Business Analyst at Mphasis supporting an enterprise service management transformation for a client: leading discovery workshops, gathering and documenting requirements, driving process change and adoption, and coordinating delivery across ServiceNow modules such as Workplace Services and ITSM.
Senior ServiceNow Business Analyst Primary focus ServiceNow business analysis across enterprise service management workstreams. Senior consulting BA, customer engagement, change enablement and project coordination Role overview We are looking for an experienced Senior ServiceNow Business Analyst to support an enterprise service management transformation. The role may include Workplace Services and facilities-related processes, but it is not limited to that area. The successful candidate should …