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Senior ServiceNow Developer

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, secure cloud, digital transformation, and advanced intelligence capabilities, to the largest defense, health, and international development federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for a Senior ServiceNow Developer who will assist in solutioning and development of applications leveraging ServiceNow OOTB modules and customization as necessary to ensure the required business outcomes are delivered. The person will assist in the technical solution and development / implementation of solutions that leverage ServiceNow modules in custom scoped application development to migrate legacy applications to the DLA Enterprise ServiceNow platform. As a Senior ServiceNow Developer, you will deliver products and services defined throughout the lifecycle of the project and resolve post-production deficiencies. You will also manage and participate in designing and developing solutions using various ServiceNow modules and features including CSM, S2P, APO, Integration Hub, Flows, Business Rules, Script Includes, Service Catalog, Service Portal, Asset Management, CMDB, AI Agents, and other ServiceNow modules, as required.

Responsibilities

  • Ensure development aligns with ServiceNow design patterns and best practices and is reusable, reliable, and adaptive.
  • Understanding business context and processes to translate business and functional requirements into a sustainable ServiceNow implementation.
  • Ensure that platform capabilities are efficiently and effectively utilized to drive expected business outcomes
  • Requirements elicitation, design, development, testing, training, and implementation support
  • Manage ServiceNow solution design, development, testing, and go-live support.
  • Work with technical subject matter experts (SMEs) to identify and refine data requirements
  • Work closely with the ServiceNow technical team to convert requirements into design and migration steps
  • Understanding business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
  • Ability to maintain and develop scoped applications
  • Working with project resources to define sustainment governance and processes as part of operational transition.
  • Provide guidance to convert requirements into design and migration steps.
  • Proficient with business rules, script includes, client scripts, UI policies, UI actions, flow designer, and notifications.

Requirements

  • 7-10+ years of ServiceNow experience
  • US Citizenship with ability to obtain a secret clearance is required
  • BS in Computer Science, Information Systems, Engineering, Business, or related discipline
  • Solid understanding of ServiceNow design patterns, best practices, architecture, data model, and core concepts.
  • Solid understanding of ACLs
  • Fosters a customer-focused environment.
  • Communicates effectively to a wide variety of audiences at all organizational levels in government.
  • Eliminates obstacles, gets results, have a clear, positive, and direct impact on business performance.
  • A problem solver and critical thinker
  • Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
  • Proficient in AngularJS, Javascript, HTML, CSS and XM

Salary Range: $150,000 - $175,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources

What this application asks

workable

First name, Last name, Email, Headline, Please list your full legal first and last name (e.g., John L. Smith II), Please provide your preferred first name, Phone, By providing a phone number and submitting this form you consent to receive SMS text messages from Credence LLC in accordance with our SMS Privacy Policy (https://credence-llc.com/careers/sms-privacy/) Message and data rates may apply. Message frequency may vary. Reply No, to STOP and opt out., Address, Photo, Education, Experience, List any work related certifications or licenses you currently possess, Please comment on how your prior education and experiences qualify you for the type of employment you are seeking., Summary, Resume, Please indicate which active clearances you have, If you have a security clearance not listed, please fill in., Cover letter, Type of work desired, What is your annual salary expectation? (Ranges are welcomed- non-answers may delay your consideration), What date are you available to join Credence as a new hire?, Are you legally authorized to work in the U.S. as a U.S. citizen or Fully Naturalized U.S. Citizen?
, Do you currently or will you in the future, require an immigration sponsorship and/or a host for a work visa authorization (e.g., F1 or H-1B)?  (if hired, verification will be required consistent with federal law.)
, Are you at least 18 years old?  (if no, you may be required to provide authorization to work)
, How did you hear about us? Was it a job board or an employee? Do tell...., Have you ever worked for Credence before?
If yes, what year and in what role?, Credence honors our Service Members and wonder if you are a Veteran or have Veteran status?, Credence honors our Service Members and their spouses, have you ever been a Military Spouse?, Do you have any relatives employed by this organization?, I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. 

I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. Initial to agree., I hereby certify that the information given by me is true in all respects. I authorize Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this application as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested. Initials to agree, I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. 

If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. 

I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. 

I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. 

I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. Initial to agree., Do you currently meet the worksite location requirements for being On-site or Hybrid as defined in the job description?, If “No”, are you willing to relocate to meet this requirement? Please note that candidates who are unable to work onsite or relocate will not meet the position requirements.

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