Senior Servicenow Developer

For Both Servicenow Developer roles we need 9+ years experience.

Role1:

Senior ServiceNow Developer

Remote

Fulltime Contract / Permanent

Timing: 2 to 11 PM IST

Perform ServiceNow Configurations to build the ServiceNow scoped custom application for Purchase Request Management Workflows.
The activities would include:

• Provide technical advisory for building a scalable and sustainable solution for Client.
• Configure Application Data Model - Tables, forms, fields
• Configure Application layout - Form and List layouts
• Configure Users Data, create groups, assign roles
• Setup Access Controls and Security Controls for the Application Scope
• Portal/Workspace layout and foundational Setup
• Create sub flows for all processes required for PRM flow
• Configure end to end approval/review processes, business logics
• Integrate Workorder creation sub flow with the main flow
• Workflow Design- Publish for all processes
• Build Redline Review Data model with ServiceNow Assessments & Surveys
• Reports and Dashboards
• Configure Integrations to ServiceNow platform

Role2:

Senior Technical Consultant ServiceNow AI-Enabled Data Management
Full-Time Contract / Permanent

Work Mode: Remote; candidates open to a hybrid model with 3 days per week in the Hyderabad office are preferred

EligibleCriteria:

• 8+ years of relevant experience.
• Strong hands-on experience in ServiceNow development.
• ServiceNow Certified System Administrator (CSA) & Certified Application Developer (CAD) certifications are mandatory.
• Strong experience in data integration, data transformation, and data management.
• Experience with ITAM, HAM, CMDB, or Product Model is preferred.
• Availability for full-time project allocation must be confirmed.
• Willingness to undergo mandatory third-party background verification (BGV), including UAN employment history verification.

Job Description:
Required Qualifications

• Bachelors degree in Computer Science, Information Systems, Software Engineering, or a related field
• Strong written and verbal communication, collaboration, and stakeholder management skills
• Proficiency in JavaScript, HTML, CSS, and related web development technologies
• Hands-on ServiceNow development experience, including Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs
• Experience configuring and developing solutions using ServiceNow Studio, Flow Designer, and IntegrationHub
• Experience designing and implementing REST and SOAP integrations with external systems
• Experience with ServiceNow data models, Import Sets, Transform Maps, data integrations, and large enterprise datasets
• Experience with IT Asset Management, Hardware Asset Management, CMDB, Product Model, or enterprise data-quality initiatives
• Experience delivering ServiceNow solutions involving IT Asset, Hardware Asset, CMDB, Product Model, or enterprise data management
• Strong understanding of data mapping, validation, transformation, normalization, and troubleshooting
• Working knowledge of relational databases and SQL for data analysis, queries, and reporting
• Experience with ServiceNow AI capabilities, such as Virtual Agent, Predictive Intelligence, and Now Assist
• Familiarity with generative AI, large language models, and prompt engineering
• Understanding of responsible AI principles, including data governance, bias awareness, transparency, security, and human oversight
• Familiarity with Git, version control practices, and structured software development standards
• Ability to independently troubleshoot complex ServiceNow, integration, and data-related issues
• Experience supporting system integration testing, product testing, UAT defect resolution, regression testing, and release-readiness activities
• Experience working within Agile or Scrum delivery environments
• Prior experience working in a consulting or client-facing delivery environment

Required ServiceNow Certifications

• CSA Certified System Administrator
• CAD Certified Application Developer
• CIS Certified Implementation Specialist Plus, at least one additional certification