Senior ServiceNow Engineer (New York City, NY)
Summary
Supports and enhances a ServiceNow enterprise platform (ITSM, HRSD, Knowledge, Virtual Agent) for a healthtech company, handling operational maintenance, new functionality, and systems integration. Requires 4+ years of ServiceNow experience; role is remote or hybrid based in New York City.
Our client is an innovative healthtech company changing the way patients receive services and get improved outcomes all while providing a better patient experience. Due to continued growth they are expanding their technology team and are hiring a ServiceNow Platform Engineer.
The ServiceNow Platform Engineer should have at least 4+ years of professional hands-on industry experience working with ServiceNow including hands-on experience and expertise with the following: ITSM, HRSD, Knowledge, and Virtual Agent. Additional experience with Virtual Agent Flows, ACLs and AI driven experiences. BSCS or equivalent is desired.
The ServiceNow Platform Engineer will be responsible for supporting and enhancing the ServiceNow platform across an enterprise environment. Qualified candidates must demonstrate the ability to communicate with various stakeholders across the business to ensure operational maintenance, creation of additional functionality and have a comprehensive understanding of the complete SDLC and systems integration within an IT organization. This role is open to remote or hybrid on-site in work depending on level of seniority. Applicants must demonstrate professionalism, excellent communication skills and be consumer and product-focused in their approach.
This role features competitive base salary, performance-based bonus, comprehensive benefits, 401k with company match and lots of perks and PTO. Please send your resume to nyjbos@cypressg.com for immediate consideration.