Senior Site Reliability Engineer

We are seeking a hands-on Senior Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while strengthening reliability, observability, and operational readiness. You will partner closely with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

Responsibilities
Provide on-call support for Java backend services during business hours
Troubleshoot complex distributed system issues using logs and telemetry
Identify root causes and drive incident resolution through actionable changes
Prepare and deploy patches to address cloud infrastructure issues
Define and improve service metrics and dashboards to assess platform health
Improve reliability and observability posture for key services
Create and refine runbooks to standardize operational response
Track and improve SLOs through repeatable processes
Submit code changes that improve SLOs when errors occur
Communicate operational issues clearly and concisely in writing during incidents
Requirements
3+ years of SRE/DevOps experience supporting production services
Strong on-call support experience for backend service ecosystems
Proven incident response skills using logs and telemetry to find root causes
Hands-on Amazon Web Services experience
Solid Amazon DynamoDB experience
Solid Amazon ElastiCache experience
Strong Git skills for contributing and reviewing code changes
Working Gradle knowledge in Java service environments
Strong observability and troubleshooting skills in distributed systems
Clear written communication skills for live incident updates
Fast learning ability to absorb information quickly and apply it under pressure
English proficiency: B2 Upper-Intermediate
Nice to have
Kubernetes experience
Terraform experience
Grafana dashboarding experience
New Relic monitoring experience
Apache Kafka experience
We offer/Benefits
International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Location: Remote - Argentina, Colombia, Chile, Mexico

Skills required for this job:

• AWS
• Amazon DynamoDB
• Amazon ElastiCache
• Apache Kafka
• DevOps
• Distributed systems
• Git
• Gradle
• Grafana
• Incident response
• Kubernetes
• New Relic
• Observability
• Root-cause analysis
• Site reliability engineering
• Terraform
• Troubleshooting