Senior Site Reliability Engineer
EPAM Vietnam is hiring a Senior Site Reliability Engineer to support and stabilize a complex, business-critical environment. This is a hands-on, high-ownership role responsible for production incidents, releases, monitoring, alerting and operational excellence.
You will work across Linux, Windows, SQL Server, CI/CD, Kubernetes and Azure while supporting both modern cloud workloads and legacy business-critical systems.
Responsibilities
- Own production incidents end-to-end, from triage to fix and follow-up
- Troubleshoot Linux & Windows systems, services and databases
- Operate and improve monitoring and alerting tools
- Support batch workflows and schedulers
- Work across production and disaster recovery environments
- Improve runbooks, alert quality and operational processes
Requirements
- Strong experience in production operations, SRE or infrastructure support
- Proven expertise in troubleshooting Linux and Windows production systems and operational knowledge of Microsoft SQL Server diagnostics
- Experience with CI/CD pipelines and deployments (e.g., Octopus Deploy, TeamCity and Git/Bitbucket)
- Proficiency in monitoring and alerting tools (e.g., Prometheus and Grafana)
- Familiarity with batch scheduling tools (e.g., Control-M and TeamCity) and messaging systems (e.g., RabbitMQ)
- Working knowledge of Kubernetes and Azure cloud environments
- Clear communication for incident management and stakeholder interaction
- Strong sense of ownership, sound judgment in escalation and a proactive approach to production reliability
Benefits
- By choosing EPAM Vietnam, you're getting a job at a Vietnam Best Workplace™ certified company (2022-23 and 2023-24)
- You'll work with the latest and most advanced technologies on exciting global projects with a supportive multicultural team where your voice matters
- We prioritize a healthy work-life balance with a flexible hybrid working model and generous annual leave of up to 19 days
- We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
- At EPAM, you can find vast opportunities for self-development: access to over 25,000 online courses and libraries from industry leaders, English classes, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us