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Senior Site Reliability Engineer

Summary

Senior SRE responsible for AWS serverless infrastructure, PostgreSQL databases, and production monitoring to keep MeridianLink’s platform secure, scalable, and incident-free.

As a Senior Site Reliability Engineer on our cloud engineering team, you'll keep our production environment healthy, secure, and running smoothly. This is an operations-focused role: you'll own the day-to-day administration of our AWS accounts and databases, backup posture across our data stores, and production monitoring and debugging for a fully serverless platform. Your work will span the operational side of the software development life cycle — from deployment to maintenance and updates — always striving for continuous improvement. You'll keep our infrastructure clean, easily deployable, and scalable, creating a stable operating environment for the whole team.

Responsibilities

  • Own day-to-day administration across AWS services, accounts, and access, as well as database administration across PostgreSQL and our other data stores.

  • Own backup posture across databases, S3 buckets, and queues; verify restores regularly and maintain a tested disaster recovery plan.

  • Proactively monitor production — CloudWatch dashboards, metric alarms, log-based metrics, and Slack alerting — addressing operational issues before they impact users.

  • Lead production debugging and incident response: build and maintain runbooks, participate in the on-call rotation, and resolve queue and dead-letter-queue failures through retry, redrive, and recovery.

  • Continuously refine our infrastructure to ensure it is easily deployable and scalable: keep infrastructure as code (SST/Pulumi) accurate, retire unused infrastructure, and keep cost visible and justified.

  • Share your knowledge of production operations with the team, fostering a culture of learning and growth.

Qualifications: Knowledge, Skills, & Abilities

  • Bachelor's degree and 4-6 years of related experience or equivalent work experience.

  • 5+ years of experience in DevOps, site reliability, or platform operations, with significant responsibility for production systems.

  • 3+ years of hands-on experience with AWS, with an emphasis on serverless services (Lambda, SQS, EventBridge, CloudWatch, S3).

  • Strong database administration experience: PostgreSQL operations, backup and recovery, and query performance; comfort administering other data stores.

  • Proficiency in scripting languages such as TypeScript, Python, and bash for production automation and operational tooling.

  • Strong understanding of Linux, DNS, TLS, Docker, GitHub Actions, and infrastructure as code (SST, Pulumi, or Terraform).

  • Experience with production monitoring and alerting, incident response, and on-call ownership.

What this application asks

ashby

Name, Email, Resume

  • Are you eighteen years of age or older? yes / no
  • May MeridianLink contact your CURRENT or MOST RECENT employer? yes / no
  • May MeridianLink Contact your PAST employers? yes / no
  • Have you ever been fired or asked to resign to avoid being fired from a job? yes / no
  • Can you perform the essential functions of this job with or without reasonable accomodation? yes / no
  • Will you now or in the future require sponsorship (i.e. H-1B visa ect.) to legally work in the United States? yes / no
  • Location
  • I understand that as permitted by law, MeridianLink will conduct an investigative consumer report. I understand the scope of this consumer report may include verification of my references, employment history, credit and indebtedness, criminal conviction history, educational and training background and other matters related to my suitability for employment. Upon timely written request to the personnel department of MeridianLink, the nature and scope of the report will be disclosed to me. If I am offered employment with MeridianLink, I understand that the offer will be conditioned on passing a pre-employment drug screen, timely submitting valid documentation that confirms my identity and authorization to work in the United States, and reading and agreeing to comply with the MeridianLink policies as stated in its Employee Handbook. I certify that the answers given by me in this employment application are true, correct and complete. I agree that the company shall not be liable, in any respect, if my employment is terminated because of misstatements or pertinent omissions made by me in this application. Moreover, I understand that all offers of employment are contingent upon passing the company's prescribed credit check and background screen. A copy of this form may be used as the original. The use of results from this form and/or tests will be used for prudent employment decisions. It is agreed and understood that completion of this application does not mean a job opening exists and in no way obligates the company to employ me. In the event of employment, I will comply with all company rules and regulations as established from time to time. I am willing to work all assigned overtime or other special work assignments as requested by the company. I also understand that MeridianLink, Inc. retains the right to amend, modify, add or delete any or all policies or procedures at its sole and absolute discretion. I understand that nothing contained herein is intended to create a contract between the company and me for either employment or the provision of any compensation or benefits. I hereby understand and acknowledge that any employment relationship with this Company is of an “At-Will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time, with or without notice, with or without cause. It is further understood that this ‘At-Will’ employment relationship may not be changed by any written document or by verbal agreement unless such change is specifically acknowledged in writing by an authorized Executive of this Company. During my employment with MeridianLink, Inc. and after my employment ends, I agree not to disclose any confidential or proprietary information regarding operating and trade secrets. CERTIFICATE OF APPLICANT: I certify that all statements made in this application and attachments are true, and I agree and understand that misstatements or omissions of any material fact may be cause for disqualification or dismissal from employment with MeridianLink choose one
  • Please let us know where you heard about this job opening? choose one
  • If Referral please add name below. optional
  • If above question is "Other" please add the source below.  written answer · optional

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