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Senior Site Reliability Engineer (Saturday - Wednesday, Night Shift)

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Summary

Senior SRE on Ivanti's SRE team responsible for the reliability, deployment, and 24x7 operation of Ivanti Cloud SaaS services on AWS and Azure. Night-shift schedule (Sat–Wed, ~10 PM–9 AM Pacific) with hands-on work in observability, release automation, IaC, and on-call incident response.

  • Are you driven to be an innovative Site Reliability Engineer, and looking to join a team where open collaboration, customer focus, and a commitment to excellence are core values?
  • At Ivanti, we work passionately and authentically, striving to win together and make a real impact for our customers and each other
  • Join us to elevate your career and help deliver innovative solutions in a dynamic, empowering environment
  • Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support
  • We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services
  • We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
  • The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration
  • It is a hands-on technical position in a fast-paced atmosphere
  • The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
  • More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks
  • US citizenship and must be located domestically in the U.S
  • Work 4 x 10-hour days (Saturday (night) to Wednesday (morning), approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
  • Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
  • Working with geographically dispersed, cross-departmental teams to solve difficult problems
  • Automating common and repetitive tasks
  • Writing documentation and training material
  • Training other colleagues
  • Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution
  • Experience troubleshooting Java and .NET applications
  • Familiarity with public cloud platforms (AWS or Azure preferred)
  • Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
  • Experience troubleshooting network and storage infrastructure issues
  • Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
  • Proficiency working and developing Infrastructure as Code (IaC)
  • US citizenship and must be located domestically in the U.S
  • Experience working with Windows
  • Proficiency working with Bash or PowerShell programmatically
  • Proficiency with Python and experience with one of the following languages:
  • Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
  • A BSc in Computer Science, a related field, or equivalent practical experience
  • Java
  • Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
  • A desire to adopt and implement emergent technologies and best practices
  • C#
  • Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
  • Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
  • Strong verbal and written communication skills in English for the purposes of global collaboration
  • Golang
  • 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
  • Prior experience as a Site Reliability Engineer or DevOps Engineer
  • Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
  • Cloud Development and architecture
  • Kubernetes Administration
  • Linux Administration
  • Software engineering disciplines
  • Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA

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