Senior Site Reliability Engineer

Ping Identity seeks a Senior Site Reliability Engineer to own the Recognize Platform infrastructure across production EKS clusters. You will lead automation, scale the platform, and drive AI agent integrations to speed engineering workflows.

You will collaborate with delivery engineers, product owners, and software developers across teams, applying GitOps and modern CI/CD practices to ensure high availability and secure identity services.

Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD). Take ownership of infrastructure requirements and coordinate the maintenance backlog. Collaborate closely with delivery engineers, product owners, and software developers across teams. Build and maintain a scalable, automated platform foundation across production and development environments. Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines. Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services. Proven professional experience as an SRE/DevOps Engineer. Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane). Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows). Hands-on experience deploying and operating container workloads on EKS. Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty). Active use of AI agents and LLM-based tooling in daily engineering work. Familiarity with secrets management best practices — SOPS and AWS KMS in particular. Practical knowledge of CI/CD tools, ideally CircleCI. Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Education Reimbursement Commuter Offset (Specific locations)