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Senior Site Reliability Engineer (Tuesday–Saturday Night Shift)

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Summary

Senior SRE on Ivanti Cloud: hands-on deploying, managing, and securing production SaaS environments in AWS and Azure, with observability, release automation, and chaos engineering. Works 4x10-hour night shifts (Tue–Sat, ~10 PM–9 AM Pacific) plus 24x7 on-call, using Python, Kubernetes, IaC, and monitoring tools.

  • Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support. We are responsible for the reliability, deployment, and continuous operation of Ivanti Cloud services. We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
  • The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration. It is a hands-on technical position in a fast-paced atmosphere
  • Work 4 x 10-hour days (Tuesday night to Saturday morning, approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
  • Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure
  • Work with geographically dispersed, cross-departmental teams to solve difficult problems
  • Automate common and repetitive tasks
  • Write documentation and training material
  • Train other colleagues
  • Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution
  • Proficiency working with and developing Infrastructure as Code (IaC)
  • Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge: cloud development and architecture, Kubernetes administration, Linux administration, or software engineering disciplines
  • A desire to adopt and implement emerging technologies and best practices
  • Ability to configure and fine-tune at least one of: HAProxy, Apache, Nginx, IIS, or similar
  • A BSc in Computer Science, a related field, or equivalent practical experience
  • Experience working with Windows
  • Proficiency with Python and experience with one of the following languages: Java, Go, or C#
  • US citizenship and must be located domestically in the U.S
  • Proficiency working with Bash or PowerShell programmatically
  • Ability to configure New Relic, Datadog, Splunk, or similar monitoring tools
  • Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
  • Familiarity with public cloud platforms (AWS or Azure preferred)
  • Experience troubleshooting network and storage infrastructure issues
  • Strong verbal and written communication skills in English for the purposes of global collaboration
  • Prior experience as a Site Reliability Engineer or DevOps Engineer
  • Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
  • Experience troubleshooting Java and .NET applications
  • Experience working with one or more of: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
  • 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
  • Experience with compliance frameworks such as SOC 2 Type 2, ISO 27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
  • Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
  • The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
  • More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks

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