Senior Social Worker

The Senior Social Worker serves as a coordinator within the Home and Community Based Care (HCBC) program under Geriatrics and Extended Care Service. The incumbent provides advanced-level clinical social work services and coordinates the daily operations of multiple non-institutional care programs serving Veterans and their caregivers.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Major duties include, but are not limited to: Coordinates the Contract Adult Day Health Care (CADHC), Veteran Directed Care (VDC), Homemaker/Home Health Aide (H/HHA), and Home Respite programs. Provides advanced clinical social work services, case management, care coordination, psychosocial assessment, supportive counseling, crisis intervention, and advocacy for Veterans and their families or caregivers. Screens and evaluates Veterans for eligibility and appropriateness for home and community-based services and facilitates timely referrals and placement into appropriate programs. Develops, implements, and monitors individualized plans of care in collaboration with Veterans, families, caregivers, interdisciplinary teams, and community providers. Monitors Veterans receiving services through contracted community agencies and evaluates their continued need for services, progress toward treatment goals, and overall quality of care. Serves as a subject matter expert on VA and community resources, benefits, entitlements, and home and community-based care services. Leads and collaborates with multidisciplinary teams responsible for evaluating and monitoring contracted community home care agencies for compliance with established standards of care. Investigates and resolves concerns or complaints involving Veterans, families, caregivers, and community agencies and initiates appropriate action to ensure quality and continuity of care. Develops and implements program policies, procedures, practice guidelines, quality assurance activities, and performance improvement initiatives. Monitors program operations, documentation, workload, data, quality measures, expenditures, and compliance with applicable VA policies, regulations, and standards. Prepares and maintains accurate program reports, statistics, workload data, and other information required for facility, VISN, and national reporting. Collaborates with leadership regarding program resources, budgetary concerns, service needs, and the development or expansion of community contracts. Maintains effective working relationships with VA staff, community agencies, contractors, Veterans, caregivers, and other stakeholders to promote coordinated service delivery. Provides consultation, education, guidance, and support to staff, Veterans, families, caregivers, and community partners regarding available services and complex psychosocial needs. Provides supportive counseling to Veterans and caregivers coping with chronic or disabling illness, catastrophic illness, loss, grief, terminal illness, and changing levels of care. Performs rapid assessments and develops appropriate intervention and crisis management plans for Veterans experiencing medical, psychiatric, psychosocial, or safety-related concerns. Documents all Veteran and family contacts, assessments, interventions, treatment plans, and care coordination activities in the electronic health record in accordance with VA policies and professional standards. Participates in interdisciplinary treatment team meetings, committees, workgroups, performance improvement activities, and other program or service initiatives. Practices independently at the advanced level, exercising professional judgment and expertise in complex clinical and administrative matters involving Veterans and their families or caregivers. Work Schedule: Full-time, Monday-Friday, 8:00 am- 4:30 pm Compressed/Flexible: Not available Telework: Ad hoc, after 90 days Virtual: This is not a virtual position. Functional Statement #: 11094-F Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.