SENIOR SOFTWARE DEVELOPER
Summary
Senior software developer at CIB Egypt's internal IT team in Smart Village, Giza: builds and maintains in-house systems to meet business requirements, handles service-desk tickets and daily technical support, guides UAT, and tracks/resolves incidents. No specific tech stack is named.
1. Work closely with the relevant IT Stakeholders to, develop system solutions as per the business
requirements for all required solutions.
2. Develop and maintain required solutions, to ensure alignment with the strategic direction of the
implemented projects and frequent business requirements and demands.
3. Provide analytical support, identify issues and/or changes in business requirements, and propose
changes to systems and/or business processes to fulfil business requirements.
4. Perform the daily technical support tasks and handle the service desk raised tickets related to required
solutions.
developed in house to properly close and reply to customer and user issues.
5. Handle system development projects related to the required solutions and report any risk that may
affect the project deliverables.
6. Report incidents to IT service desk and support in generating monthly reports of all detected and
resolved issues to maintain historical tracking.
7. Adhere to the agreed upon strategy during development life cycles of all None Core Application from
initial analysis to implementation, including providing guidance and assistance to User Acceptance
Testing (UAT), for any consequent feedback/iterations, to ensure smooth transition and integration of
systems to business areas
8. Participate in resolving re-occurring Business/department incidents related to systems to ensure
smooth workflow and efficient system utilization.