Senior Software Engineer

About Us

Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, is seeking a driven and knowledgeable Senior Full Stack Software Engineer.

Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.

What Sets Activated Insights Apart:

1. We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.

1. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.

1. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.

1. Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.

Why Is This Role So Special?

The Senior Software Engineer will focus on improving employee and customer engagement in the senior care industry. This role combines technical leadership with hands-on development responsibilities: you will own the end-to-end software lifecycle—from requirements gathering and system design through planning, implementation, testing, deployment, and maintenance — working in a mix of modern and legacy systems leading modernization efforts.

What You’ll Do:

• Maintain / modernize mission-critical linux-based applications straddling on-prem and AWS environments
• Own ongoing support as well as the design/roadmap for phased modernization (including research, requirements gathering, architecture, design, and rollout)
• Research and learn specialized legacy systems including Apache Nifi
• Operate in multiple application stacks including Python/Django/PostgreSQL and PHP/mySQL
• Manage cloud-hybrid environments covering on-prem virtual servers and AWS kubernetes
• Design and implement series of cross-app integrations with protocols including REST, SOAP, SFTP, HL7 and FHIR
• Routinely work with a core platform team of engineers, contributing technical leadership, code reviews, and support in day-to-day development work
• Collaborate closely with internal stakeholders, customers, and external partners to understand business needs and translate them into effective technical solutions
• Drive engineering objectives and KPIs across product delivery, team performance, software quality, and system security
• Promote a culture of clean, maintainable code and continuous improvement through refactoring, technical debt management, and adoption of engineering best practices
• Champion modern DevOps and CI/CD practices, including feature toggles, automated testing, observability (logging and monitoring), and frequent deployments
• Investigate and resolve technical issues, including authentication failures, data mapping errors, and data ingestion anomalies
• Use AI-assisted development tools to accelerate delivery while maintaining code quality
• Contribute to a collaborative, respectful team environment that values learning, transparency, knowledge sharing, and accountability