Senior Software Engineer

About Archer

A new regulatory change lands somewhere in the world every six minutes, and agentic AI is outpacing most teams' ability to govern it. At Archer, we help the enterprises powering the global economy turn that pressure into an advantage.

Mandates like the EU AI Act and the SEC cybersecurity disclosure rules are driving the most significant GRC buying cycle we have seen in years. That demand is why we are growing this team.

This is hard work that matters. Our customers span energy, utilities, financial services, pharmaceuticals, and the public institutions communities depend on. People choose Archer because they get to partner with the most trusted brands in the world, on work that protects the customers and communities those brands serve.

If that sounds like your kind of work, let's chat.

The Role

We are seeking a talented and experienced Senior Software Engineer to join our SaaS Product Operations team. You will play a crucial role in implementing and supporting cloud infrastructure solutions that enable our business objectives.

What You'll Do

• Develop and maintain infrastructure-as-code solutions using tools like Terraform, Kubernetes, Helm, Docker, GitLab CI/CD and GitOps.
• Implement monitoring, logging, and alerting using OpenTelemetry-based instrumentation and observability platforms such as Coralogix.
• Define and maintain observability standards for metrics, logs, and distributed traces across Kubernetes and serverless workloads.
• Automate operational tasks and create self-service tooling to enable developer productivity.
• Collaborate with cross-functional teams to understand requirements and ensure successful onboarding of new teams to use Cloud Engineering solutions.
• Troubleshoot and resolve complex issues across our cloud infrastructure.
• Contribute to the establishment of SRE practices and help define metrics for success.
• On-call for infrastructure and services
• Performing service requests on behalf of our clients, both internally and externally
• Mentor and train junior engineers

You'll Thrive Here If You Have

• Solid experience building and managing AWS EKS.
• Proficient in infrastructure-as-code tools like Terraform.
• Strong knowledge of containerization technologies like Kubernetes and Docker.
• Experienced with CI/CD pipelines, preferably GitLab.
• Familiarity with OpenTelemetry for metrics, logs, and distributed tracing.
• Familiarity with observability platforms such as Coralogix or Datadog.
• Scripting skills in Bash, Python, or other scripting languages.
• Understanding of software development methodologies and Agile practices.
• Experience with issue tracking tools like Jira.
• Experience with AWS Serverless technologies.
• Proficiency with ArgoCD for continuous delivery.
• Knowledge of API Gateway for managing APIs.

Even Better If You Have

• Knowledge of networking, load balancing, and security best practices.
• Strong understanding of observability patterns including structured logging, tracing context propagation, SLIs, and SLOs.
• Experience operating OpenTelemetry collectors in Kubernetes environments.
• Experience with .NET, TypeScript, Python, or other programming languages.
• Familiarity with Microsoft SQL Server.
• Ability to understand and drive SRE requirements and define success metrics.
• Experience building and managing AWS Lambda applications.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need.

Equal Opportunity

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in Country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.

Please contact our Talent Acquisition team at Talent-Acquisition@archerirm.com for the range and related compensation details. Actual pay may vary based on location, experience, skills, and internal equity.