Senior Software Engineer
Posted Updated 42
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Description
Job Summary
We are looking for a seasoned Microsoft Dynamics 365 CRM professional with 5-7 years of experience in designing, developing, customizing, and supporting Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate should have strong expertise in CRM configuration, customization, integrations, and end-to-end solution delivery.
Key Responsibilities
- Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
- Customize entities, forms, views, dashboards, business process flows, and security roles.
- Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
- Build client-side customizations using JavaScript and Dynamics 365 Web API.
- Gather business requirements and translate them into scalable CRM solutions.
- Integrate Dynamics 365 CRM with external applications using REST/SOAP APIs.
- Perform data migration, data validation, and system optimization activities.
- Support deployments, enhancements, upgrades, and production issues.
- Collaborate with functional consultants, business users, and technical teams.
- Mentor junior developers and participate in technical design reviews.
Required Skills
- Microsoft Dynamics 365 Customer Engagement (CRM)
- Dynamics 365 Sales and Customer Service modules
- JavaScript, HTML, CSS
- Dynamics 365 SDK and Web API
- Plugin and Custom Workflow Development
- FetchXML and CRM Security Model
- Dataverse
- SQL Server
- REST API Integrations
Desired Experience
- 5-7 years of IT experience with at least 4+ years in Dynamics 365 CRM.
- Hands-on experience in CRM implementation, customization, and support projects.
- Experience with Dynamics 365 online environments.
- Strong understanding of CRM architecture and best practices.
- Experience working in Agile development environments.
Soft Skills
- Strong communication and stakeholder management skills.
- Excellent problem-solving and analytical abilities.
- Ability to work independently and lead technical discussions.
- Good documentation and client-facing skills.