Senior Software Engineer, Voice AI
Summary
Build and own Natera’s Voice AI platform handling real-time patient calls, speech-to-text, and conversational AI for test results, billing, and agent routing.
Role Description This is a high-autonomy, high-agency position for a voice AI engineer who thrives at the intersection of real-time systems, conversational AI, and healthcare. You'll own the architecture and delivery of Natera's Voice AI platform - a production system handling thousands of patient calls daily that provides automated test status, identity verification, billing support, and intelligent routing to human agents. You'll work across the full voice AI stack: telephony, speech-to-text,…