Senior Specialist Digitalization - Regional Digital Manager (RDM)
Posted Updated
About The Role
Senior Specialist Digitalization – Regional Digital Manager (RDM) serves as a “control tower”, coordinating GD service delivery to every market GD serves.
How Will You Do It
- With a good knowledge of the local situation (complexity, size, regulations, stakeholders, structures), advise PMs the best way to deliver services to the sites
- Consult site managers and Managing Directors on service arrangements (including the requirement for LtO)
- Dialogue with stakeholders and IBPs in each of the sites to understand their needs and convey messages from GD to them
- Analyze service quality in each of the sites, make demands and ensure the required services are well delivered to the endpoints
- sFacilitate discussions between global teams and the stakeholders in the legal entities and sites
- Persuade IBPs to adopt standards and solutions provided by GD
- Supervise the providers for services requiring local presence
- Represent GD in incidents and crisis, ensuring the right manager and teams are involved and coordinating required support to the sites
What we Look For
- Good command of English language for active discussions with global teams and stakeholders
- Have a broad overview of IT and Digital space
- Highly competent in IT knowledge
- Able to communicate with higher level management
- Strong capability in aligning resources, schedules, and stakeholders
- Passionate about service quality and able to actively steer service quality
- High organizational awareness
- Experienced in GD processes and service delivery
Location
Godrej - One (Vikroli)