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National Health Service

Senior Specialist Engineer (Specialist Site Reliability Engineer SRE)

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Summary

An SRE role at the UK's National Health Service: apply software and systems engineering to keep production services reliable and scalable, with a focus on automation, CI/CD, monitoring/observability, and SLOs. Core stack includes Python/PowerShell/Bash, Linux/Windows, and tools like Prometheus, Grafana, Datadog, Terraform, Ansible, and Helm, on a hybrid working model.

Overview

In this role you will apply software and systems engineering to build and operate reliable, scalable production systems. You will focus on automation and CI/CD to maintain service reliability and performance in production. You’ll monitor across cloud services, drive observability improvements, and align with SLOs to minimize downtime. You’ll collaborate with cross-functional teams to promote reliable, efficient operations and share guidance on SRE practices.

Pay / Benefits
  • hybrid working model
  • flexible working opportunities
  • uk government salary framework with market pay supplement (MPS) up to 5000
  • core HQ locations with modern facilities
  • inclusive culture promoting equality
Responsibilities
  • Ensure services are stable, scalable, and performant through engineering best practices and system design
  • Identify and address bottlenecks with advanced problem-solving and performance tuning
  • Plan capacity to support current and future workloads
  • Respond to production incidents and restore services quickly
  • Perform root cause analysis and postmortems to prevent recurrence
  • Design and implement monitoring/alerting systems using dashboards and tools
  • Improve observability and reduce alert fatigue
  • Develop automation to eliminate manual tasks and improve efficiency
  • Write clear, maintainable code and drive IaC initiatives
  • Contribute to SLO/SLI definition and continuous improvement of operational practices
  • Advocate SRE principles and integrate reliability into development lifecycle
  • Create and maintain technical documentation and provide training when appropriate
  • Collaborate with software engineering, DevOps, and infrastructure teams to streamline deployment and operations
  • Promote a culture of shared responsibility for service reliability
Key requirements
  • Experience as Site Reliability Engineer, DevOps Engineer, Operations Engineer or similar
  • Coding skills in Python, PowerShell or Bash
  • Understanding of Linux/Unix & Windows systems, networking, and distributed systems
  • Experience with observability tools (Prometheus, Grafana, Datadog) and alerting
  • Understanding of infrastructure automation (Terraform, Ansible, PowerShell, Helm)
  • Excellent communication and collaboration skills
  • Problem-solving ability to respond to sudden demands
  • communication
  • collaboration
  • problem solving
  • Python
  • PowerShell
  • Bash

Skills

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