Senior Specialist: ERP Engineer

About Cellulant:

Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy.

With a presence in over 24 countries and 200+ payment methods, including cards, bank transfers, and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 4.5 million transactions daily for market leaders across sectors such asAirlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.

Our Story:

Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth.

From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible.

Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.

Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity.

Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.

Our Mission:

To deliver seamless, secure and innovative payment solutions for businesses.

Our Vision:

To create a connected world where businesses move money as easily as they share ideas.

Role Overview:

You will provide foundational technical and operational support for Cellulant’s Oracle NetSuite environment. You will assist in the day-to-day administration of the ERP, ensuring data integrity, updating workflows, and supporting the finance and accounting teams in their routine operations. This role is ideal for a detail-oriented professional looking to grow their technical expertise in a complex, multi-subsidiary fintech environment

You will work with various teams to automate processes, enhance reporting, and ensure compliance with regulatory standards.

Key Relationships

• Finance Department.
• Data Warehouse Engineering.
• Business Leaders.
• Additional Stakeholders: Commercial, Regulator and Customer Support Teams.

What You'll do:

1. Integration & Data Management

• Monitor and maintain integrations between NetSuite and other business applications, such as the Oracle Data Warehouse.
• Identify and report integration failures or data sync errors to ensure seamless data exchange with NetSuite.
• Maintain the master data structure (e.g., customers, items, custom lists) to ensure global consistency and alignment with reporting strategies.
• Maintain and update mappings of transaction data (e.g., customers and services) to billing details and financial postings, such as cost of sales and third-party balances.
• Support budget and other financial data imports.

2. Revenue Engineering

• Maintain the revenue engineering process, encompassing billing data mapping, data extraction and daily revenue computation in the Oracle Data Warehouse.
• Validate the automated daily and monthly revenue computations to ensure accuracy and auditability.

3. Automation & Process Optimisation

• Automate finance and other business functions in NetSuite.
• Design and maintain saved searches, reports, and dashboards to provide visibility into key business metrics.

4. Governance, Audit, and User Support

• Maintain day‑to‑day NetSuite operations across subsidiaries.
• Manage user roles, permissions, and security governance.
• Maintain approval workflows and financial controls.
• Troubleshoot system issues and coordinate additional support where required.
• Support month‑end and year‑end finance processes.
• Maintain comprehensive documentation for all designs, user guides, and process workflows for audit readiness.
• Conduct training sessions for users and develop user guides to improve system adoption.

What we are looking for:

• 1–3 years of hands-on experience administering NetSuite or a similar ERP.
• Foundational knowledge of Finance & Accounting principles, specifically within multi-currency or multi-subsidiary environments.
• ERP certification (complete or in progress).
• SQL or Oracle SQL knowledge.

Experience that will count in your favour (Highly Valued)

• Experience in fintech, payments, or financial services.
• Familiar with SuiteScript 2.0.
• Experience with REST APIs and integrations.
• Experience with Oracle Database or Data Warehousing.
• Experience supporting finance transformation projects.
• Understanding of financial compliance across multiple jurisdictions.

Desired Traits

• Strong communicator across technical and business teams.
• Comfortable working in a fast‑paced fintech environment
• Adaptability & willingness to learn.
• Integrity & Confidentiality: Handles sensitive financial and business data with discretion and professionalism.
• Attention to Detail: High accuracy in financial data mapping and user permissioning.
• Strong analytical and problem‑solving mindset: Ability to diagnose system issues and implement effective solutions.
• Proactive Mindset: Takes initiative to identify system improvements and enhance workflows.
• Collaboration: Works effectively with cross-functional teams in a fast-paced environment

Why Work for Us?

At Cellulant, we are more than a payments company: we are bridge-builders. We believe that by simplifying the way people pay and get paid, we are connecting companies to their ambitions, people to opportunities, and Africa to the global economy. Our work goes beyond payments—it’s about what people, businesses, and communities can do when the movement of money becomes more dependable, seamless, and secure.

Some exciting things about us...

• We have an extensive footprint: We have an office presence in 10 countries, and our products serve 24 countries across Africa, with a global workforce of about 300 employees.
• We believe innovation is at the heart of Fintech: Thousands of market leaders and top enterprises trust our technology to power their payments. Our customers are in various sectors, including financial services, travel and hospitality, telecom, e-commerce, remittance companies, SaaS, and the gig economy.
• We support a diverse and inclusive workforce: We focus on the growth and development of our employees through well-developed, individualised career paths, ensuring you reach your full potential in a supportive and delivery-oriented environment.
• We put our employees first: At Cellulant, your contribution is rewarded competitively. We use clear career levels and role titles, and benchmark our base pay against data and a well-established internal process. Your actual salary will reflect your experience, skills, impact and the scope of the role, as well as our business needs and prevailing market conditions. We also offer generous personal time off, and medical and life insurance benefits (markets permitting).
• We seek collaborative builders: At Cellulant, we believe that great ideas happen when we come together. Therefore, we nurture a collaborative work environment that challenges, engages, and empowers each person to contribute to the growth and success of the business.
• We solve Africa's digital economy: We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.