Senior Staff Partner Engineer
You'll be at the forefront of revolutionizing global payments and crafting the future of financial transactions. As part of Ripple's delivery team, you will work alongside highly skilled solution engineers to lead the implementation of payment solutions with customers and partners across the globe. Your role will be pivotal in accelerating product fit, driving market traction, and facilitating wide-scale rollout. You will collaborate with a diverse range of team members and contribute to the deployment of Ripple's transformative solutions worldwide.
Responsibilities
- Partner closely with Ripple's Product and Engineering teams to bring new products and features to market and collect, refine, and prioritize customer requirements
- Handle mid-sized customers and partners independently
- Serve as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
- Drive the design, deployment, and successful usage of new solutions
- Break down project objectives into manageable tasks and guide internal and external resources on their execution and progress
- Own the entire delivery life cycle, from training, conducting meetings, testing configurations, to launch support
- Guide customers and partners to achieve maximum benefits from their implementation
- Travel to customer and partner locations when work related travel resumes (20-30%)
Requirements
- 10+ years of IT/software proven experience
- Experience working in software solutions and delivery with major global organizations and industry groups
- Ability to enable real-world, global use cases with new technologies and innovative thinking
- Strong understanding of network principles and design, and an appreciation of financial services networks
- Full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners
- Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
- Experience driving customer/partner software integration engagements as the go-to person of the organization
- Proactive, able to enthuse and lead others and generate energy and momentum
- Ability to analyze and resolve technical issues at a network, database, and/or application level
- Hands on experience with software development, ideally writing production code
Benefits
- Professional development budget
- Flexible in-office collaboration schedule
- Bi-weekly all-company meeting with Leadership Team
- Team offsites, team bonding activities, and happy hours
- Competitive bonuses and equity
- Competitive benefits covering physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy
- Industry-leading parental leave policies and family planning benefits
- Catered lunches and fully-stocked kitchens with premium snacks/beverages