Senior/Staff Software Engineer (Site Reliability & Infrastructure)
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- Medal’s infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch
- The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth
- You’ll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs
- The right person probably came through startups and scale-ups and has been in the room when things broke at 2am, has scaled databases under pressure
- Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week
- Experience at startups: You are comfortable in an environment of rapid growth where scaling up is a priority
- Infrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
- Database scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
- GCP depth: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
- Elastic search depth: Hands-on experience running ES for user-facing features, not just as a log sink
- Communication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortems
- CI/CD: You’ve worked with GitHub Actions in a production environment
- Incident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence