Senior Store Associate

It is the primary point of contact for customers
Assist customers in selecting appropriate products, troubleshooting customer concerns, caring for store animals, merchandising and store maintenance

• Assisting customers with purchasing decisions
• Help customers troubleshoot problems with their pets
• Assist customers with product returns and help resolve customer issues
• Stock and merchandise incoming products
• Assist with animal care for store animals and adoption program animals
• Performing daily store cleaning procedures
• Assist Store Associates in the performance of their duties
• Operate cash register and check out customers
• Prepare customer orders for delivery when necessary
• Perform store opening and closing procedures including cash counts and checklist items

• 2 years retail experience preferred
• Must have excellent communication skills
• Strong customer service orientation
• Excellent problem solving skills
• Must be able to work independently and be well organized
• Computer literate with good basic math skills
• Must be able to lift up to 50 pounds