Senior System Administrator/Assistant System Operation and Maintenance Manager

Coordinate the strategic planning and deployment of IT PaaS resource pools and manage SaaS-layer application operations, develop and continuously optimize operational standards, and enhance service delivery processes.

Oversee the operations and maintenance of SaaS-layer public applications while driving continuous improvements in infrastructure service capabilities and operational process optimization.

Coordinate office system planning and implementation, establish daily operational standards, and develop employee account access management and VPN security policy frameworks.

Manage office Active Directory domain operations and enterprise endpoint devices, execute system patch management and vulnerability remediation, and establish rapid incident response protocols for security events.

Manage NGCS and ITSR work order approvals and process optimization while establishing comprehensive ticketing system standards.

Drive the development of AI-powered intelligent operations capabilities for public capacity management, optimize operational processes, and enhance overall management efficiency.

Bachelor’s degree or above in Computer Science, Software Engineering, or related fields preferred.

Professional certifications in IT service management, system operations and maintenance, or information security are preferred, such as ITIL or PMP.

5+ years of relevant experience, including at least 3 years in enterprise IT system operations and maintenance or technical support roles.

Proficient in at least one programming language such as Java/Python/Go, with demonstrated ability to develop and test automated operations and maintenance tools.

Proficient in managing public capacity systems including CMDB, DNS, SSL, and enterprise email systems.

Proficient in security hardening for mainstream servers and operating systems including Linux, Unix, and Windows; experienced in virtualization and container technology operations, maintenance and planning; capable of developing automated scripts in Shell and Python.

Skilled in leveraging mainstream AI tools to drive automation and intelligence in operations and maintenance workflows.