Senior System Administrator Task 20
Posted Updated 9
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Description
The primary purpose is to ensure immediate response to problem situations and effective resolution of all real and potential outages. Problem Determination and Resolution
Purpose: Support two or more mainframe systems and all attached peripheral devices and connectivity to all devices. Software and devices include:
- Multi Image Manager (MIM),
- Top Secret,
- z/OS MVS,
- JES3 functions,
- Central Processing Units (CPUs),
- Direct Access Storage Devices (DASD),
- Automated Cartridge Systems (ACS),
- Virtual Tape Systems,
- cartridge tape drives,
- coupling facilities,
- network devices,
- ESCON and FICON directors, and
- configuration charts of the SSC facility.
Activities:
- Identify and resolve problems on a complex large-scale mainframe including its peripheral equipment and network hardware and software.
- Analyze and immediately develop solutions relative to systems software, computer hardware, or application program problems.
- Provide technical direction and input on the isolation and resolution of hardware and software problems.
- Monitor performance levels of large-scale systems and network complexes to ensure system resource availability.
- Interface with SSA software components to resolve application and Operating Systems (OS) problems.
- Work directly with vendors, software technicians, and facilities personnel to maintain the highest level of processing possible.
- Research and gather information to support problem resolution using COMM dumps, stand-alone dumps (SAD), JES3 dumps, LOGREC, OPSLOG, RMF and SYSLOG information.
Skills/Experience:
Monitor WebSphere MQ and Application Server to identify/isolate problems.
Monitor systems utilizing various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex, and ABEND Aid to identify/isolate problems.
Monitor DB2, Oracle, and IDMS database subsystems to identify/isolate problems
Recommend dynamic changes to CICS region setting to correct or contain CICS problems
All your information will be kept confidential according to EEO guidelines.